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Experience
complete creative
& narrative control over AI-powered digital influencers

Our signature Brand Ambassador Program

We create, deploy, and manage your proprietary AI Brand Ambassador

Core Deliverables

  1. Monthly content calendar, narrative and story arcs, and scripting

  2. Audio creation (speech and sound)

  3. Daily content publishing and community engagement

  4. Ambassador activations (hosting live events, webinars, AMAs, etc.)

  5. Weekly performance reviews & optimization

  6. Crisis management protocols

  7. Brand safety monitoring & governance

Ideal For

  1. Clients seeking breakthrough brand differentiation with a willingness to do something bold

  2. Brand leaders seeking to de-risk their influencer marketing program

Commitment

12-month minimum

What's included in the brand ambassador program?

We provide a comprehensive managed service covering every aspect of your AI-powered digital influencer development, deployment, optimization, ongoing engagement & monitoring
  • What's included

    1. Brand personality and voice development workshop

    2. Customer journey and touchpoint mapping

    3. AI avatar design and persona creation

    4. Voice, tone, and communication guidelines

    5. Response framework architecture

    6. Compliance and risk mitigation protocols

    Timeline

    3-4 weeks from kickoff to avatar launch

    Outcomes

    1. Proprietary AI brand ambassador aligned with your positioning

    2. Documented response frameworks and escalation protocols

    3. Strategic roadmap for ambassador deployment and optimization

  • What's Included

    1. Monthly content calendar with narrative arcs

    2. Strategic scripting for ambassador-led content

    3. Educational series and thought leadership pieces

    4. Customer success story amplification

    5. Seasonal campaign integration

    6. Competitive positioning content

    Timeline

    Ongoing monthly planning and execution

    Outcomes

    1. 15-20 pieces of ambassador-led content monthly

    2. Consistent narrative building brand trust over time

    3. Reduced content production costs vs. traditional influencer methods

  • What's Included

    1. Daily content publishing across all platforms

    2. Real-time community engagement and responses

    3. Comment moderation and conversation management

    4. DM and inquiry response coordination

    5. Social listening and sentiment tracking

    6. Weekly engagement performance reports

    7. Threat response and escalation management

    Timeline

    Continuous daily operations

    Outcomes

    1. Average 4-hour response time to customer inquiries

    2. 65-85% reduction in customer service workload

    3. Consistent brand voice across all customer touchpoints

  • What's Included

    1. Live event hosting and moderation (webinars, AMAs, Q&As)

    2. Podcast or video series hosting

    3. Product launch announcements and demos

    4. Customer onboarding and education series

    5. Industry event representation (virtual booth presence)

    6. Partnership and collaboration content

    Timeline

    2-3 weeks planning per activation

    Expected Outcomes

    1. 200-500 engaged participants per live activation

    2. Repurposed content library from each event

    3. Increased brand authority and thought leadership positioning

Launch

$20,000-$30,000/month

Establish your AI ambassador with foundational presence

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  • Complete avatar development and deployment
  • Monthly content calendar (15 pieces)
  • Daily community engagement (5 platforms)
  • 1 activation per month included
  • Weekly performance reporting
  • Human oversight and quality assurance
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Scale

$30,000-$40,000/ month

Expand ambassador presence across multiple markets

  • Multi-language ambassador support
    (2+ languages)
  • Monthly content calendar (20 pieces)
  • Daily engagement (8+ platforms)
  • 2 activations per month included
  • Bi-weekly strategy optimization
  • Advanced analytics and attribution
  • Competitive intelligence integration

Dominate

$40,000-$50,000/month

Full ambassador ecosystem with market leadership positioning

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  • Multi-language ambassador (3+ languages)
  • 50 pieces of content per month
  • Full platform coverage
    (All major social platforms + new & emerging)
  • 3 activations per month included
  • Weekly strategy optimization
  • Dedicated account team
  • Custom integrations and API access
  • Priority feature development

BOOK YOUR APPOINTMENT

Schedule a strategy call to discuss your brand personality, audience needs, and potential ambassador activations tailored to help your brand achieve its business goals. We’ll determine if the AI Brand Ambassador Program is the right investment for your business stage.

I would like to discuss

Frequently Asked Questions

Everything you need to know about AI brand ambassadors

  • A chatbot answers basic customer service questions with scripted responses. An AI Brand Ambassador is a fully developed brand persona that creates original content, engages in nuanced conversations, builds community, and represents your brand personality across all touchpoints. It's strategic brand building, not just customer support automation. Think of it as a digital spokesperson who builds relationships and trust at scale, not a FAQ bot.

  • Yes! We recognize the brand ambassador program is no small commitment. However, if you choose to layer on a video & content package, or any of the strategic add-ons. We will be happy to work with you to facilitate and tailor those packages to work in collaboration with the deliverables included in your chosen brand ambassador program. 

  • The one-time Digital Persona Build includes: comprehensive brand personality workshops, avatar visual development, voice and tone guidelines, response framework architecture, compliance protocols, and initial training. This creates the foundational 'character’ of your ambassador. Think of it as creating a new team member who perfectly embodies your brand—it requires an upfront investment of time and strategic work to get it right.

  • Tools like HeyGen and Synthesia are AI video generators—they serve as great mass-production tools.

     

    We provide the complete creative and strategic layer, encompassing persona development, content strategy, narrative planning, community management, performance optimization, and human oversight, powered by a proprietary AI-powered pipeline and leveraged by a team of industry veterans with over 80 years of combined creative experience in technology, innovative storytelling and film. The difference is like owning a camera versus hiring a professional photographer and creative director. The tool is just one component of a comprehensive brand presence strategy.

  • Our team reviews every piece of ambassador content before publishing, monitors all customer interactions, handles edge cases that require human judgment, escalates sensitive situations appropriately, and continuously refines the AI’s responses based on performance data. Your ambassador is AI-powered but human-guided. You get automation efficiency with human judgment and brand protection. We intentionally build checks and balances into the process at every stage, ensuring peace of mind and brand safety. 

  • Absolutely. This is what we call an activation.’ Your ambassador can host webinars, moderate Q&As, conduct interviews, or participate in panel discussions. We handle all technical production, script development, and real-time interaction management.

    Most Scale and Dominate clients run 2-3 activations monthly as part of their thought leadership or influencer marketing strategy.

  • AI brand ambassadors require sustained investment to generate ROI.
     

    • Months 1-2 are development and launch.

    • Months 3-4 are dedicated to optimization as the AI learns what resonates.

    • Months 5-6 are when business impact becomes measurable (engagement lift, reduced service costs, improved lead quality).

    • Months 7-12 are where compound benefits accumulate—brand recognition, thought leadership, community loyalty.


    Short-term deployments don’t allow the ambassador to mature into an effective brand asset.

  • We track four categories:

    Engagement Metrics: Response rates, conversation depth, content performance.

    Business Impact: Customer service cost reduction, lead quality improvement, and sales cycle influence.

     

    Brand Health: Sentiment analysis, brand recall, positioning shift.

     

    Operational Efficiency: Response time, query resolution rate, and human escalation frequency.

     

    Monthly reports show trends across all categories with benchmark comparisons.

  • This is why human oversight is non-negotiable. We monitor all interactions in real-time.

     

    If the ambassador responds poorly, we immediately pause, correct, and retrain. We maintain response libraries that require explicit approval for sensitive topics. We have escalation protocols for complex situations.

     

    In 18 months of deployment across clients, no ambassador has created a brand crisis, as every interaction has human safety rails in place.

  • Yes, starting at the Scale tier. We can deploy your ambassador in 3+ languages simultaneously with native-level fluency. Each language version maintains your brand’s personality while adapting to cultural nuances. This is particularly valuable for businesses expanding into new markets, serving international clients, or targeting multicultural regions in existing markets.

  • We understand business priorities change. The 6-month commitment is firm, but we offer two options:

     

    Pivot Option: Convert to other Vivid Array services (video production, experiential marketing) with program credit applied to future work.

     

    Sunset Option: We’ll provide 60 days’ notice to wind down operations gracefully, but monthly fees continue through month 6. We’ve never had a client request early termination because by month 6, the business impact is clear and the ambassador is generating positive ROI.

  • The AI Brand Ambassador Program creates and manages a proprietary AI brand ambassador functioning as a digital spokesperson and community leader. Includes daily publishing, community engagement, live events, webinars, AMAs, and crisis management.
     

    Ideal for: Clients seeking breakthrough differentiation, multi-location businesses needing a consistent spokesperson, founder-led brands scaling beyond founder availability, or organizations targeting digital-first demographics.
     

    Expected outcomes: 3-5x engagement increase, 40-60% lower community management costs, 24/7 availability, breakthrough market differentiation.

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